I am very pleased with Brotherton. They were very professional and kept me informed about my vehicle. I was called and informed that my vehicle was ready to be picked up, my service manager then called me again later the same day and informed me that they took it for another test drive and the problem was not fixed. I was so grateful that they checked it again and that I also was given a choice vehicle to drive. I have my XT5 back now and the problem is fixed!