The customer service is wonderful; and the fact I was given a loaner comparable to my vehicle was an unexpected surprise. Offering a loaner vehicle was actually a surprise; though I was going to have to "Uber" home. The only concern would be the bug shield installed on my hood started peeling off while In was on the interstate. I pulled over and pushed it down on the hood. I will wait to see if it starts to come lose again before I call the service department. I am cautious about washing the vehicle for fear it will come lose in the car wash.