My service experience was and is always a positive one at Brotherton. My car is immediately taken away for it's service. There is a comfortable waiting area for me to sit and wait on my car, do work on internet, or watch TV. My car is returned to me washed and serviced usually in less than a hour.
Chris and Junior are awesome . They have always been very gracious and always help me with servicing my cars. This time around was no different . Brad , you sir have assembled a great team . I wouldn’t think of going anywhere else for my car needs
Leasing a new vehicle with Brotherton Cadillac was a very smooth and easy process. This is my 3rd purchase from the dealership. I keep coming back because of the superior customer service and product knowledge.
I have purchased several new cars in my life. Because of the positive experience dealing with Brotherton I will continue to buy and recommend to friends to buy form Brotherton. They are very professional and easy to work with.
My 10 year-old STS has only been serviced at Brotherton because I trust them. While this particular service was costly (brakes, differential, tune-up), it has been the only serious expense since I purchased the vehicle in 2008. Chris is a marvelous service advisor. He walked me through the work that would be completed. Your service advisor team is top notch.